This is an operational template, not legal advice. Review it for the seller's jurisdiction. REPLACE_BEFORE_LAUNCH
Standard products
[Define the return window, product condition, authorization process, and who pays return shipping.]
Custom or made-to-fit products
[Define when production begins, when cancellation stops being available, and any statutory exceptions that still apply.]
Defects and incorrect items
Contact [support@your-domain] within [number] days and provide the order number, photographs, and a description of the issue.
Refund timing
Approved refunds are returned to the original payment method. Processing usually takes [number or range] business days after approval, plus the payment provider's processing time.